Automated tasks and sending notification to associated recipient via E-Mail,SMS or DreamApps message is now easier and smarter.
Accessible through Home» System Administration» Automation and Resources.
Alerts
Alert can be generated when user performs any action say, clicking Add/Update or Confirm on screen.
And associated recipients are notified via E-Mail,SMS or DreamApps message as preferred in the Alert Setup.
To setup an Alert we need to know:
Whenever user Adds a new record under opord page→Details tab, a notification is sent using selected .email format
and executing selected method.
We need to create the recipient list also. To create recipient list we need to select:
Recipient can be a DreamApps Username or email address or a formula.
Formula is used when recipient can only be determined run-time (e.g: Notification to inform the salesperson for this Customer when Sales Order is created.)
System can only determine the recipient, when user enters a Sales order.
e.g.: zxusers.zemail(“xname=' ”+oporddel.xsp(xordernum)+“ ' ”)
Automated Tasks
Tasks can be automated without user doing any action n DreamApps. A method is scheduled to run periodically.
To setup an Automated Tasks we need to know:
System will execute chkdob method after every 30 mins starting from 17:00.
Combination of Alert and Automated Tasks
Generating Alerts even without the user performing any action is also possible by combining Automated Tasks and Alert.
Say, stakeholders needed to be notified if a Sales quotation is not Approved within 3 days of creation.
To achieve that:
An Alert entry should be prepared selecting:
After every 3 hours, system will check for any quotation which is not approved within 3 days of creation and notify the specified stakeholders.